Overview Features Why us? Contact Us Attain peace of mind with our tailored support before you need it! Within a business, managed IT services play a momentous role as they help in limiting the load of multiple tasks of being in sync with new and advance technology i.e. regularly entering the market. At RIM Guru we not only help you to reduce costs but to achieve your expected SLA’s also. Our responsive managed IT services allow you to view and manage the big picture while completely focusing on your business thereby eradicating distractions and attaining superior service. For undertaking managed IT services and supporting business functions, organizations need to ensure the availability of critical IT systems. Considering the fact that employing in-house staff for IT systems maintenance is costly and can even turn out to be unproductive, RIM Guru proactively provides efficient IT professionals for the support of parts of your entire IT infrastructure. Need Benefits How we can help? Organizations need to scale and manage crucial IT systems and application 24 X 7. This is a daunting and expensive task that distracts businesses from achieving their goals. Below is the list that can help you decide if you are ready to outsource to a managed IT service provider: Service Priority - when availability of systems matters and you can't afford downtime. Budget Constraints (Achieve higher ROI) - In case your IT management costs are beyond budget Sensitive Information - If you need all time security of financial and personal information that is stored, accessed or transmitted on IT infrastructure. Constant demands by IT - When there is increased demand for support solutions beyond manpower strength. Multiple Issues - When your IT teams are not able to manage the routine operations. Managed Services are far beyond merely fixing the issue or resolving the problem. It provides you with the advantage of a technology platform to build your business platform. IT services being the core to every business be it distribution, transportation, communication or education, it is important for companies have an excellent IT services model available to ensure maximum efficiency, continuously. To safeguard companies from technology failure that may halt business, stop productivity, change customer direction and increase losses, we bring them fully functional, managed IT services resulting in following: Faster Response time Improved Efficiency Extert Staff and Engineers Risk Mitigation Maximum Uptime Reduced cost of ongoing audit and security State of the art technology SLA Metrics and reporting Improvement in promised SLA's resulting strong relations with clients. RIM Guru offers integrated managed IT services by working closely with you to understand and fulfill the IT needs. Within our managed IT solutions, we manage, maintain and support your entire IT infrastructure for a monthly fee, irrespective of the location of your equipment. We specialize in: Server Management Database Management Web Server Management Cloud Server Management Email Servers Management Datacenter Management Network Security Management Desktop Management Offsite Backup Backup And Recovery Remote Helpdesk Why choose RIM Guru? The quality of our support is unmatched We take support one step further by tailoring our replies to suit your knowledge, expectations and personality. We're passionate about what we do What sets us apart from the competition is that we're passionate about the products/services we provide and quality of support. We welcome and act on your feedback We're always looking to improve every aspect of our business. From more features all the way to more frequent tutorials. Proven track record We've gained a reputation as a reliable company in the couple of years with most of our customers coming from referrals.